We're fully embracing the new office ways of working culture, so a mixture of both office (Lichfield) and home working is on offer. 

This role will be responsible for credit control and debt collections in line with agreed policies, effective debt and litigation management, negotiation of debt repayment plans with customers and supporting the delivery of the Finance Shared Services vision and wider Society strategy/vision.

As Credit Controller you'll provide an effective and efficient service in accordance with the agreed performance and quality standards/measures.    

The ideal candidate must have a strong ability to manage difficult and sensitive debt situations whilst implementing the credit policy of the Society and minimizing overdue debt by achieving daily targets and meeting SLA / KPI's.

You'll be PC literate with a good working knowledge of windows applications specifically you should be able to work in excel to intermediate level to produce pivot tables and v-look up. Ideally you will have at least 12 months experience working with credit control processes.

You should have good planning and organising skills; prioritise your workload in order to work with pace and urgency and have the ability to comfortably communicate at all levels and look for continuous improvement opportunities.   

As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all. 

To find out more about working for us, visit our website Careers - Central England Co-op