Location
Lichfield
Department
SSC Finance
Advertising Salary
21423
Vacancy Type
Permanent
Hours Per Week
39
Company Name
SSC ORDER TO CASH - 320200

What will you be doing?

Central England Co-operative Funeral Plans Limited (CEC FPL) is a wholly owned subsidiary of Central England Co-operative Limited (CEC). It is a newly formed business set up to be the specialised and regulated funeral plan distributor and provider within the CEC Group.

This role is subject to FCA regulatory employment checks, which include standard DBS checks, credit checks and regulatory references. These checks are conducted by an external 3rd party* and your application for this position, will be deemed as your consent for us to conduct these checks (once we've received your verbal acceptance on any offer). These checks are required for all internal and external candidates. *full details of these checks can be found at https://www.ukemployeechecks.co.uk/employee-screening-packages/fca-screening

In this role you will work within the Funeral Plan & Debt Management team and will be responsible for the administration and control of transactional activities relating to the customer funeral plan process, including data entry, managing customer queries via email and over the phone, dealing with external funeral plan providers and issuing funeral plan documentation.

You'll have regular use of excel and windows software as well as the maintenance of our own in-house databases and accounting packages. When funerals are purchased in advance, a funeral plan is created. This document is a contract detailing agreed costs and all arrangements for this very important occasion, it's critical therefore that these are raised accurately and on a timely basis given the attached sensitivities.  

We're fully embracing the new office ways of working culture, so a mixture of both office (Lichfield) and home working is on offer. 

How will I know if I am right for this role?

The ideal candidate will be motivated, numerate, analytical and have well developed communication and IT skills, especially Excel. You'll have an excellent telephone manner, with attention to detail and a 'right first time' approach.

This is a high-volume role where you will be expected to work to tight deadlines whilst still delivering high quality outputs. It would be advantageous but not essential to have experience of delivering or contributing to continuous improvement initiatives within a financial or banking environment.   

Who are we?

As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.

To find out more about working for us, visit our website www.careers.coop

Business Support Centre

Be at the heart of the action. This hub of diverse professional roles is instrumental in supporting the business as we strive to create a sustainable Society for all, covering everything from property acquisitions to marketing, local buying, accountancy, IT and HR.

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Find your fit

Location
Lichfield
Department
SSC Finance
Advertising Salary
21423
Vacancy Type
Permanent
Hours Per Week
39
Company Name
SSC ORDER TO CASH - 320200
Location
CAMBRIDGE
Department
Customer Services Assistant
Advertising Salary
£9.70 per hour
Vacancy Type
Permanent
Hours Per Week
15
Company Name
THRAPSTON FOODSTORE - 100807
Location
King's Lynn
Department
Customer Services Assistant
Advertising Salary
£9.70 per hour
Vacancy Type
Permanent
Hours Per Week
15.5
Company Name
DERSINGHAM, LYNN ROAD - 100729
Location
Oakham
Department
Customer Services Assistant
Advertising Salary
£9.70 per hour
Vacancy Type
Permanent
Hours Per Week
16
Company Name
BRAUNSTON ROAD - 100754