Location
Lichfield
Department
IT
Advertising Salary
£21,517.08
Vacancy Type
Permanent
Hours Per Week
39
Company Name
IT AND DIGITAL - 240400

What will you be doing?

The Society are fully embracing the new office ways of working culture, so a mixture of both office (Lichfield) and home working is on offer 

Within this role you will provide technology support to internal customers from across our Retail, Funeral, Distribution and Business Support Centre functions. You will manage the resolution of 2nd Line IT incidents and requests that have been escalated from 1st Line, ensuring that tickets are managed effectively and to agreed Service Level Agreements. 
You will play a key role as a liaison between different IT support teams toa l ensure that escalations are effectively dealt with and business impact from incidents is minimal. As part of this you will be the point of contact and co-ordination for Major Outages. 

How will I know if I am right for this role?

You will have a technical background and interest in IT. Strong communication skills with an ability to translate technical speak into a language that is friendly for end users across all business functions. The ability to manage your own workload effectively, ensuring tickets are prioritised and updated in a timely manner.

Who are we?

As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.

To find out more about working for us, visit our website www.careers.coop

Business Support Centre

Be at the heart of the action. This hub of diverse professional roles is instrumental in supporting the business as we strive to create a sustainable Society for all, covering everything from property acquisitions to marketing, local buying, accountancy, IT and HR.

Find out more

Find your fit

Location
Lichfield
Department
IT
Advertising Salary
£21,517.08
Vacancy Type
Permanent
Hours Per Week
39
Company Name
IT AND DIGITAL - 240400
Location
BIRMINGHAM
Department
Customer Services Assistant
Advertising Salary
£9.70 per hour
Vacancy Type
Permanent
Hours Per Week
8
Company Name
VICARAGE ROAD, KINGS HEATH - 100789
Location
DERBY
Department
Funeral
Advertising Salary
£10.05 per hour
Vacancy Type
Permanent
Hours Per Week
20
Company Name
FUNERAL OPERATIONS DERBY CENTRAL - 520800
Location
Lichfield
Department
Finance
Advertising Salary
Dependent on experience
Vacancy Type
Permanent
Hours Per Week
39
Company Name
INTERNAL AUDIT - 230300